Comments on: McDonalds Bandar Baru Bangi Sucks!!

By: Diyana

Diyana — Sun, 30 Nov 2008 06:24:32 +0000

Buzzeer,
You have commented based on your experience working as a part time crew. I respect that. I wrote based on my role in F&B business value chain; a very fundamental role called A CONSUMER. For your information, just because you google this page today, it doesn’t mean that the entry was written today. Read carefully next time. I bought the burnt burger way before the new McD in Bangi was opened, it was from the old restaurant near Warta. Based on MY EXPERIENCE WORKING AT MCDONALDS, product with such quality must be disposed, and a newbie must not be stationed behind the grill. They should be doing Lobby or something else.
To tell a blogger what should and should not be written in her website is childish. As a blogger it is my prerogative to write whatever my heart desire.
If you are the restaurant owner or perhaps your father is; you must look at bloggers like me as your free Mystery Shopper, take up the challenge and improve your product and services. With your experience in the business, I am sure you know what a Mystery Shopper is.
If I have a business and found out that my valued customer have been treated this way, I will definitely blog about how I give my kitchen crew a piece of my mind, not diss the complainer.

By: buzzeer

buzzeer — Sun, 30 Nov 2008 03:05:17 +0000

my dear, based on my experiences working as a partime crew member in one of the most popular fast food restaurant(pizza hut) in Malaysia, honestly, i know that u’re that mad.But please dont blame that to the McDonald restaurant entirely, actually i’m sure that restaurant have their own rules and regulation on how to prepare the foods accordingly to their standard, They DO OWN U AN APOLOGY i agreed..but in my opinion, as u come to that restaurant just 5 days after it started, perhaps the crew there was still in training and the restaurant have a prob of lacking the manpower there, which meaning the staff or crew there have been working more than 10 to 16 hours nonstop!!!I’d been in that situation dear..and human do makes mistakes!!!and unfortunately u’re the customer whom got that kind of mistakes from the poor staff that was too tired and exhausted!!! Perhaps the staff are didnt notice the mistake, with not enough sleep and etc..u’ll only understand this situation if u’ve been humble and try to work at those types of restaurants.I’m sorry to hear that u’ve been getting too annoyed about this. But this not the way to critize that restaurant simply becoz of this matter. yes, u should log the complaint, do it dear.But dont wrote something that makes people’s think that McD is that BAD!!!gosh man, if u have a bussiness u too wanna ur customers and consumers make a complain in the decent way, dont give the wrong idea about McD to others people..its not good… I’m sure the restaurant will certainly apologise to u for their mistakes. ..anyway, i’ve already bought my drivethru meals there and eat at that place too, and its have a nice and good service there.(^^,)..hope ur temper will cool down once u goes there again and find that the service are great!!!wish u luck!!!

By: Diyana

Diyana — Sun, 24 Aug 2008 05:03:21 +0000

Yus, takde email, pergi dekat website McD, ada link Just Tell Us… kat situ ada e-borang… isilah.. hope helps!

By: yus

yus — Sat, 23 Aug 2008 08:41:02 +0000

diyana ape nama email mcdonalds saya pun nak complaint

By: Paragoniac

Paragoniac — Sun, 17 Aug 2008 14:06:14 +0000

Puke! that ain’t look right. you should complaint to consumer affairs. Sue the whole company for compensation due to the lost of time, insulting service, breach of contract and unintentional food poisoning possibility. Plus you ask for a lifetime supply of sausage mcmuffin breakfast meal for every single day.

By: mental tortured

mental tortured — Thu, 14 Aug 2008 06:18:37 +0000

Not McD bangi je la yg sucks!the whole environment in bangi sucks..the places,services,the people and so many things la..ive stayed in bangi before, and i dont have the desire to mix around with the ppl there (thats y i’m a snob to them)…
Bangi would be the last place on earth that i wanna spend my life forever…..
Bangi sucks!Bangi sucks!

By: mental tortured

mental tortured — Thu, 14 Aug 2008 05:48:09 +0000

Not McD bangi je la yg sucks!the whole environment in bangi sucks..the places,services,the people and so many things la..ive stayed in bangi before, and i dont have the desire to mix around with the ppl there (thats y im a snob to them)…Bangi would be the last place on earth that i wanna spend my life forever…..Bangi sucks!Bangi sucks!!

By: Diyana

Diyana — Wed, 06 Aug 2008 00:57:40 +0000

Hi Kiki,
You pergi kat website McD tu… kat bawah ada link kecik je - Just Tell Us…
Tulis la komen panjang2 kat situ…

McD Puchong yang dekat Tesco tu ke?? McD punya service quality mmg teruk la skrg….

By: kiki

kiki — Tue, 05 Aug 2008 13:27:24 +0000

hye diyana..
how to make a complaint kt mcd tu yer??
just now i went to mcd at PUCHONG..n i wanna make a complaint about their rude staffs..they serve the me in very rude way..
tu yg geram tuh..
hope u can share with me..
CUSTOMER ALWAYS RIGHT !!!hehehe..

By: minah

minah — Mon, 28 Jul 2008 09:30:23 +0000

hey di, baru baca your entry nih.

eeyauu, so teruk aa some kitchen people can be. if im in kl at that time, aku bleh ja drive you all the way most willingly (like your other friends-hahah) just to make that ninkompoop fellas (the cook and the one who bungkus the food or perhaps the manager him/herself, ntah2 dia ada situ) makan balik apa dia serve kat org…….

so mcd gave you an apology? hmpf, whats really in the value of their apologies? esp, nowadays? maybe a six months or a year of free breakfasts is enough to make some people shut up their mouths….well, some r totally fine with that. good for them.

but kalau me, id mintak somebody to be fired within 24 hrs, with the reason being simply

1) mcds an international fast food chain/ rest. they have well established standards. mcd nih dah mula jadik kopitiam tepi jalan ja ka, that they can accept such people working for them. kalau ya, well, that explains. nuff said.

2) who knows what those imbeciles had been cooking and serving ‘mc rentong’ tutup mata sebelah for many others with only sebilangan ja brave enough peeps, like you, to confront, em.

3) at least, if i didnt get one fired, i would have created a spectacle just enough to ‘educate’ some idiotics, that this is the food industry you’re working in, where you live on bagi org makan bende ’supposedly’ elok. not cincai2, ikut mood bangun pagi hang nak masak sedap2 ke idak, ari nih rasa nak taruk a smiley sos tomato ke idak, pickles boh elok2 on the side….

seigt aku di, you’re the type who takes your food very seriously (me too). so its good to see you’re still keeping calm di. or so it appears from here. apa2 pun. aku sokong hg di! =)